Tue. Dec. 24th: Buses, Trains & the Streetcar operate on Sunday schedules in observance of the holiday. All MARTA Administrative Offices are open.Wed. Dec. 25th: Buses, Trains & the Streetcar operate on Sunday schedules in observance of the holiday.MARTA Administrative offices, including the Customer Service & Customer Information Centers, Lost & Found, and Reduced Fare offices are closed. | Learn More
Definition: Measures customer complaints about bus service (for example, related to on-time performance; operator courtesy, etc.) per 100,000 bus passenger boardings.
Performance (August 2024):
In August 2024, there were 12.35 complaints per 100,000 bus boardings. This exceeded the target of 8 complaints or fewer per 100,000 bus boardings.