Tue. Dec. 24th: Buses, Trains & the Streetcar operate on Sunday schedules in observance of the holiday. All MARTA Administrative Offices are open.Wed. Dec. 25th: Buses, Trains & the Streetcar operate on Sunday schedules in observance of the holiday.MARTA Administrative offices, including the Customer Service & Customer Information Centers, Lost & Found, and Reduced Fare offices are closed. | Learn More
Average Customer Call Wait Time (in seconds)
Definition: Average Customer Call Wait Time measures the average time a customer waits before speaking to a customer service representative.
Performance (August 2024):
The average customer call wait time was 13 seconds in August 2024, which met the target of 60 seconds or fewer.